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Sub-industry · Corporate Travel

A trip should clear policy on its own, not wait in someone's inbox.

We build the booking, approval, and duty-of-care layer a managed travel program runs on: trips that book in policy by default, exceptions routed to the right person with an SLA, and a traveler who's never on their own.

Approvals that clear before a fare movesNothing books outside policy unnoticedA traveler is never without support
queue · policy engine live

Queue · 5 trips this morning

Tue 12 Jun

08:12J. FerreiraLHR → JFK · 4 nightsapproved
08:31S. OkaforSFO → NRT · 6 nightspending
09:04L. ParkHotel · $310/nightflagged
09:20A. NovakCDG → MAD · 2 nightsapproved
09:47R. SinghRail · LDN → EDIapproved

Agent cleared 14 in-policy trips before 10am and routed 2 exceptions to the right approver with the policy delta attached.

What a travel manager checks before the first meeting of the day

The docket, this morning

14Auto-approved today
3Pending approval
2Flagged for review
6 minAvg. time to clear

Read the way a travel manager reads it first thing: what cleared, what's waiting, what needs a decision.

Where a trip stalls

Six places a managed program quietly comes apart

Policy compliance

Out-of-policy bookings blow budgets and cause friction, and enforcing policy by hand is slow and unpopular with travelers.

Approval bottlenecks

Trips stall waiting on a manager, and by the time an approval clears, the fare or the seat is gone.

Duty of care

Companies must know where travelers are and reach them fast in a disruption, which is hard without live tracking and a channel to them.

Cost control

Without unified booking and reporting, spend is invisible until the invoices land, which is too late to manage it.

24/7 traveler support

Delays and changes happen at every hour and in every timezone, and a traveler stuck at a gate needs help now.

Fragmented tools

Booking, expense, HR, and approvals living in separate systems means retyping, gaps, and no single picture of a trip.

What the desk manages

Six modules between a policy PDF and a program that runs itself

Policy-aware booking

Travelers book within policy by default, so compliance happens at the moment of booking and never turns into a fight after the fact.

Rules encoded · Soft & hard caps · In-flow guidance

policy-aware booking live
Flight · LHR → JFKIn policy
Hotel · 4 nights$255 cap
Ground transportIncluded
Booked in policy, no review needed

Approval workflows & SLAs

Approvals route to the right manager with the context to decide, and clear against a visible SLA.

Smart routing · SLA countdown · Escalation path

approval workflows & slas live
Requesting a balcony... wait, wrong app. SFO → NRT, 6 nights.
Over the flight cap by $180. Routed to M. Reed, SLA 4h.

Duty-of-care & 24/7 support

Live traveler location and round-the-clock agents mean a disruption gets handled the moment it happens.

Live location · 24/7 agents · Disruption alerts

Expense & cost control

Spend is visible across the program as it happens, long before the invoices land.

Unified spend · Budget rollups · Card reconciliation

Itinerary management

Every trip's flights, hotels, and ground transport live in one itinerary the traveler and the desk both trust.

Single itinerary · Change tracking · Traveler app

HR & finance integrations

The tools you already run for people and money stay in sync with travel, and nobody retypes a booking.

HR sync · Finance export · SSO

Flagship · the approval chain

Most trips should never reach a human approver

Each open request carries its own SLA clock and the reason it's waiting, so a trip that matches policy clears itself and only the genuine exceptions reach a desk at all.

  • Every trip shows the same policy delta the approver sees
  • An SLA counts down instead of waiting on a reply
  • In-policy trips clear themselves before anyone opens the inbox
  • An exception carries its own reason, so the traveler knows what to change
approval chain · live live
S. OkaforPending

SFO → NRT · 6 nights

M. Reed · 1h 40m left
L. ParkFlagged

Hotel · $310/night

D. Achebe · flagged
K. IbarraAuto-cleared

ORD → FRA · 3 nights

auto-cleared · cleared 09:02
T. VossAuto-cleared

Rail · PAR → BRU

auto-cleared · cleared 09:15

The exception memo

One sheet an approver actually opens

Exception memo · file 0142Flagged

Routed to D. Achebe · awaiting decision

TravelerL. Park

Marketing · London

TripHotel, 4 nights

New York, client visit

Policy cap$255 / night

US metro tier

Actual cost$310 / night

22% over cap: nearest in-policy option flagged

Bringing policy online

01

Digitize the policy

We turn your travel policy into rules the booking flow enforces, so compliance is built in, not bolted on.

02

Wire the approval chain

We route approvals to the right manager with the context and an SLA, so a trip keeps moving.

03

Connect spend & HR

We integrate booking, expense, HR, and finance so spend and travelers are visible in one place, live.

04

Layer in duty-of-care

We add traveler tracking and 24/7 support so care is covered and no one is stranded on their own.

What changes

What changes once the queue runs itself

Approval time
2–3 daysMinutes
Out-of-policy bookings
Common, caught lateRare, flagged instantly
Spend visibility
On the invoiceLive, as it happens
Traveler support
Business hours only24/7, wherever they are

Every line here is qualitative. The numbers that matter live in the queue itself.

See your own policy hold the line.

What happens when your actual travel policy meets one real trip request? Load both into the queue and watch it return an approval, a flag, or an auto-clear, reason attached.

Questions

What a program asks before switching systems

Yes. We encode your policy into the booking flow, so travelers book in policy by default and out-of-policy choices are flagged or blocked with no manual gatekeeper.

Approvals route to the right manager with the context to decide and an SLA attached, so trips get booked before fares and seats move.

Traveler tracking and communication let you see where people are and reach them fast in a disruption, which is core to duty-of-care obligations.

Unified booking, expense, and reporting make travel spend visible as it happens, so you manage cost while it's still being spent.

We integrate with the HR, finance, and expense systems you already run, so travelers, approvals, and spend stay in sync.

Have a project?

Let's talk

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