Industry · Restaurants & Hospitality
Turn cancellations into covers, and rings into reservations.
From the host stand to the pass, we build the systems that pick up every call, seat every party, and refill every gap on the book before the table's even cleared.
Tonight · 6 covers
Fri 18 Jul
Floor status
Cancellation · Table 4, 7:30pm → waitlist party of 2 auto-confirmed
Sample data on tonight's board; the real menu and floor plan take over at launch
Reservation calls
Answered
every ring, every night, no voicemail
Cancellations
Auto-filled
waitlist seated before the table's cleared
Orders
Straight to POS
phone, web, and delivery on one ticket rail
Booking
24/7
brunch to last call, every night
Where the night leaks
Six ways a busy dining room loses covers
Phone vs. the floor
Every call the host stops to answer is a table left waiting, and every call that goes unanswered is a booking gone to the restaurant next door.
No-shows and gaps
Empty tables from unconfirmed bookings and last-minute cancellations quietly erode a night's covers.
Three queues, one kitchen
Phone orders, delivery apps, and walk-ins pull the line in three directions with no single ticket rail to work from.
Reputation on autopilot
Reviews decide who books next week, but chasing and answering them never makes it to the top of a busy night's list.
Multi-location drift
Menus, hours, and promotions fall out of sync across locations, with no single view of how each is running tonight.
Thin margins
Labor and food costs leave no room for revenue that leaks out through a missed call or an empty table.
What we build
The software that keeps every table turning
AI phone-ordering & reservation agents
Every call is answered in seconds, booked or taken as an order, and confirmed by text, so the host stand never falls behind.
Reservations & waitlist management
Tables are matched to party size and time automatically, and cancellations refill themselves from a live waitlist.
POS-integrated ordering & kitchen tickets
Phone, web, and delivery orders land on one ticket rail with modifiers, allergies, and payment already attached.
Loyalty, reviews & multi-location dashboards
Win-back offers, review requests, and a single view of menus, hours, and performance across every location run in the background.
Every table turned feeds the loyalty list, the review request, and the multi-location dashboard automatically.
Niche expertise
Built for your side of hospitality specifically
Flagship · reservation agent
The call you missed, booked before you see it
Friday nights and last-minute cancellations are when tables slip. The moment the phone rings, the agent answers, works out the party, offers real open tables, and books it straight into the floor plan.
- Answers every reservation call, 24/7, no hold music
- Matches party size to the right table and time slot
- Fills cancellations from the waitlist automatically
- Confirms by text and hands the host stand a full summary
How it runs
From your first missed call to a self-running night
Work a real service
We stand at the host stand and the pass for a real service (the calls, the tickets, the pinch points) and pick the wins that pay back fastest.
Connect the stack
We integrate your POS, reservations, and ordering so every new piece reads live menus and writes back cleanly.
Go live, supervised
We launch on your line and floor with a human watching, tuning voice, prompts, and flows against real traffic.
Run and refine
We monitor covers, orders, and calls, and tune every month so the system keeps earning its place.
We build on top of the tools you already run. No rip-and-replace.
Connects to your stack
It plugs into the tools your dining room already runs
Your POS
Reads live menus and pricing, and injects orders with modifiers and payment attached.
Reservations & waitlist
Books, confirms, and reshuffles tables against real, live availability.
Online ordering & delivery
One ticket rail across phone, web, and delivery apps for the kitchen.
Review platforms
Requests, monitors, and helps respond to guest reviews automatically.
SMS & messaging
Confirmations, reminders, and win-back offers sent without a person typing them.
Payments
Takes deposits and order payment securely over phone, web, and at the table.
What changes
A dining room that stops leaking covers
No reservation leaks
Every call, dinner rush or dead Tuesday, gets answered, booked, and confirmed.
Tighter table turns
Auto-filled cancellations and matched party sizes keep covers high all night.
Cash that clears at the table
Orders are priced and paid on the ticket rail before they reach the kitchen.
A reputation that fills the quiet nights
Every table turned becomes a review request and the next booking.
The walkthrough is a real night, not a pitch deck
The walkthrough runs live on your actual reservation line and floor plan, so you watch the host stand handle a real service.
- · 24/7 phone & reservations
- · POS-integrated ordering
- · Fills your quiet nights
Selected work
Dining rooms we've kept full
Questions
What dining rooms ask first
Can the phone agent take orders and reservations?
Yes. It answers naturally, takes orders and bookings straight into your POS and reservation calendar, and hands off to staff whenever a call needs a person.
Does it integrate with our POS?
We integrate with common restaurant POS and ordering systems so phone, web, and delivery orders sit on one ticket rail, all reading the same live menu.
We run multiple locations. Is that supported?
Yes. Multi-location dashboards, per-site menus and hours, and consolidated reporting are part of how we build for hospitality groups.
Will it upsell like a good host?
The agent is tuned per location to suggest sides, drinks, and specials at the right moment, lifting the average ticket without feeling pushy.
How long until it's live?
Most restaurants are live in a few weeks: we connect your systems, tune the agent to your menu and voice, then supervise a go-live before it runs on its own.
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Let's talk
Running a large platform, shaping a first MVP, or getting a product ready for a funding round? Tell us where you are. We'll shape the process around it, and stay with you after launch.
