Backup & Disaster Recovery
Set objectives
rebuild backups
write the runbook
drill it
Backups you've proven, not backups you hope work
We build recovery around objectives, not luck: a recovery point objective that defines how much data you can afford to lose, a recovery time objective for how fast you need to be back, and restore drills that prove the backup actually works — because an untested backup is just a file you're hoping about.
38 min
22 min inside
3h 40m
20 min inside
Both measured in a drill, long before an outage. Anyone can write a target down. The number only means something once somebody has stood up and walked it.
Maintenance, Support & Operations
Disaster recovery designed around objectives and proven by drills
The worst time to discover a backup is corrupt is during the outage you need it for. This service builds recovery you can trust: framing a recovery point objective for how much data loss is tolerable and a recovery time objective for how fast you must be back, then setting up backups to meet them — and, critically, running restore drills so the plan is proven rather than assumed. A backup you've never restored is a promise you haven't checked.
What you get out of it
Recovery you've actually rehearsed
Restore drills prove the backup restores cleanly and within the time you need, so recovery is a rehearsed procedure rather than a first attempt during a crisis.
Loss bounded to what you decided
Backup frequency is set against a recovery point objective, so the most data you could lose is a number you chose deliberately, not one you discover afterward.
A plan, not a panic
A written recovery runbook means a failure triggers a known sequence of steps rather than an improvised scramble under pressure.
What we do
What the plan is made of
Backup strategy
Backup frequency, scope, and retention designed against a recovery point objective, so what's captured and how often maps to how much loss you can tolerate.
- RPO framing
- Backup scheduling
- Retention policy
Recovery planning
A written recovery runbook with a target recovery time objective, defining the exact steps to bring data and systems back.
- Recovery runbook
- RTO framing
- Restore steps
Restore drills
Periodic test restores that prove a backup is complete and restorable, turning an assumption into verified evidence before you ever need it.
- Test restores
- Integrity checks
- Drill records
Offsite & redundancy
Backup placement and redundancy so a single failure — a lost server, a bad region — doesn't take the backups down with the primary.
- Offsite copies
- Redundant storage
- Isolation from primary
How it goes
From “we have backups” to “we've restored from them”
The order is the argument. Objectives have to be set before the backups can be designed against them, the runbook has to exist before it can be rehearsed, and until a drill has actually run, everything above it is a plan. The drill is what makes it a capability.
Week 1
Objectives get set on purpose
How much data loss is tolerable and how fast you must be back get framed as deliberate numbers you can plan against.
Week 2
Backups get rebuilt around them
Scope, frequency, retention, and offsite redundancy are configured to actually meet the RPO and RTO.
Week 3
The runbook gets written
A step-by-step recovery procedure means a failure meets a plan, and nobody has to improvise.
Ongoing
Restore drills prove it holds
Quarterly test restores turn 'we have backups' into 'we've restored from them and it worked.'
The three parts
01
Backup Strategy
Backup frequency, scope, and retention are designed against a recovery point objective, so what's captured and how often maps to how much loss you can actually tolerate.
- RPO-driven scheduling
- Offsite, redundant storage
- Retention policy
02
Recovery Runbook
A written, step-by-step procedure defines exactly how data and systems come back, targeted at a recovery time objective agreed on in advance.
- Step-by-step restore procedure
- RTO framing
- Clear ownership per step
03
Restore Drills
Periodic test restores prove a backup is complete and restorable, turning an assumption into evidence before a real failure ever tests it.
- Scheduled test restores
- Integrity verification
- Drill records kept
How we work
01
Set the objectives
Frame the recovery point and recovery time objectives that define acceptable data loss and acceptable downtime for your business.
02
Build the backups
Configure backup scope, frequency, retention, and offsite placement to meet those objectives.
03
Write the runbook
Document the exact recovery steps so a failure meets a defined procedure, not an improvised scramble.
04
Drill the restore
Run test restores to prove the backups work and the runbook holds, then keep drilling on a schedule.
Why it pays
A backup you've proven works
Restore drills make recovery a rehearsed procedure, so a crisis is never the first attempt.
Loss bounded to a number you chose
The recovery point objective means the most data you could lose was decided deliberately.
A runbook instead of a scramble
A written procedure turns a failure into a known sequence of steps your team has already walked through.
Offsite means actually safe
Backups isolated from the primary system survive the exact failure they exist to protect against.
Retention that matches the risk
Backup scope and frequency are set against your real tolerance for loss, beyond whatever the default schedule says.
Confidence your team can act on
Everyone knows the plan holds, because it's been tested as well as written down.
What you get
Backup configuration
Scheduled backups with defined scope, retention, and offsite placement mapped to your recovery point objective.
Recovery runbook
A written, step-by-step recovery procedure with a target recovery time objective.
Restore drill record
Documented results of test restores proving the backups are complete and restorable.
Industry expertise
Healthcare & clinical platforms
Patient records stay recoverable within a defined window, proven by drills beyond the nightly job's green checkmark.
Fintech & financial platforms
Recovery objectives are set against what a transaction-data outage would actually cost.
E-commerce & retail
Order and inventory data recover fast enough that a failure doesn't become a lost sales day.
Legal & professional services
Client records and case files are backed up offsite and provably restorable on demand.
B2B SaaS platforms
A tested recovery time objective keeps a platform outage from becoming a churn event.
Teams without a DR plan today
Recovery gets built from the ground up: objectives, backups, runbook, and a proven drill.
Sure your backups would actually restore?
Tell us what you can't afford to lose — we'll set recovery objectives, build the backups, and run a restore drill to prove they hold.
Why us for this
We drill restores as well as schedule backups
A backup nobody has ever restored is an assumption; we turn it into verified evidence.
We frame RPO and RTO with you
The right targets depend on what an outage actually costs your business.
We isolate backups from the primary
Offsite, redundant placement means the disaster that takes down production doesn't take the backups too.
We write runbooks people can actually follow
The recovery procedure is specific enough to execute under pressure: named steps, owners, and order.
We keep drilling on a schedule
One successful test restore isn't the finish line. Recurring drills keep the plan trustworthy as the system changes.
We've turned drills into real recoveries
When an actual failure hit, the rehearsed plan is what turned a potential crisis into a non-event.
Working with Flaidex
We treat backups as unproven until tested
A schedule running successfully isn't the same as a restore working. We verify the difference.
We size objectives to your real risk
A system where an hour of data matters gets a tighter RPO than one where a day is tolerable.
We hand over a runbook your team owns
Recovery doesn't depend on us being reachable. The steps are documented and rehearsed.
We keep drills recurring
Systems change, and a drill from a year ago doesn't prove today's backup works.
We're direct about what a plan can't cover
If a scenario falls outside the current RPO or RTO, we say so plainly and leave nothing to hope.
We've been the calm during a real incident
When the drill became real for a client, the runbook held because it had already been proven.
Questions
Asked before the first drill
These come up in the first conversation, usually in this order, and the second one is the question the whole discipline turns on. A backup that has never been restored from is a hypothesis, and a drill is how it stops being one.
Drill 01
What exactly are recovery point and recovery time objectives?
They're the two decisions that shape a recovery plan. A recovery point objective is how much data you can afford to lose, measured as a window — if you back up every few hours, that window is the most you'd lose in a failure. A recovery time objective is how long you can afford to be down before you're restored. We treat these as concepts to define together, not fixed guarantees, because the right targets depend entirely on what the system does and what an outage costs you.
Drill 02
Why run restore drills if the backups are already running?
Because a backup that has never been restored is unproven. Backups fail silently in ways you only discover when you try to use them — a corrupted file, a missing dependency, an incomplete snapshot, a restore procedure no one has actually walked through. A restore drill turns 'we have backups' into 'we have restored from backups and it worked.' That difference is the entire point: the drill is what makes the plan trustworthy instead of hopeful.
Drill 03
How is this different from the hosting or server management side?
Hosting and server management keep the running system healthy day to day — provisioning, configuration, keeping services up. Backup and disaster recovery is specifically about surviving the moment that upkeep can't prevent: hardware failure, data corruption, a bad deploy, a ransomware event. It's the safety net beneath the operational work, focused entirely on getting data and systems back after a loss rather than on running them while they're fine.
Drill 04
Where are backups stored, and does location matter?
Location matters a great deal. Backups kept on the same server or in the same region as the primary can be lost by the very failure they're meant to protect against. We place backup copies offsite and isolated from the primary system, so a lost server, a compromised account, or a regional outage doesn't take the backups down alongside what they'd restore. Redundancy in storage is part of making recovery survive the disaster, not just the data.
Drill 05
How often should we back up?
As often as your recovery point objective requires, which comes back to how much data loss you can tolerate. A system where an hour of lost transactions is serious needs frequent backups; one where a day is acceptable can back up less often and cost less to run. We set the frequency deliberately against that tolerance rather than defaulting to a generic schedule, because backing up too rarely leaves a painful gap and backing up too often can waste resources you didn't need to spend.
Let's talk
Running a large platform, shaping a first MVP, or getting a product ready for a funding round? Tell us where you are. We'll shape the process around it, and stay with you after launch.
